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#1 (permalink)      7/18/2020 8:27:32 AM US Central   quote/reply + tips
SteveI
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@anniepan
Need help on service request Q0716QBVGW.

I have a topside on back order, pushed back again, and there is a price drop. Can you give me a store credit for the difference in price?
#2 (permalink)      7/18/2020 8:54:13 AM US Central   quote/reply + tips
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djvillan
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You can just cancel it, select gift certificate as the refund method and re-order it for the lower price using the gift certificate.
#3 (permalink)      7/18/2020 1:16:57 PM US Central   quote/reply + tips
SteveI
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I know I can... I've waited nearly 2 weeks already, and do not want to go to the back of the line on it. but thanks for the suggestion.

Edited on 7/18/2020 at 1:18 PM. Reason:
#4 (permalink)      7/20/2020 5:42:42 AM US Central   quote/reply + tips
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Anniepan
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Hello SteveI,

We have refunded the money to your store credit. Please kindly check, thank you.
#5 (permalink)      7/20/2020 6:03:01 AM US Central   quote/reply + tips
SteveI
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Thanks Anniepan. As always, you are great!