ceeceeisme wrote:
Good luck! My orders that were shipped 3 months ago still show "International item has left originating country and is en route to Canada". When I put a ticket through to customer service they simply marked my orders "DELIVERED".
Hello ceeceeisme.
We sincerely apologize for delay shipping. Our system will mark the order as "Delivered" automatically after 3 months from shipping date. We will ask our post office to investigate your packages, keep eye on this issue and get back to you once we receive the feedback. If the package is confirmed lost by the post office, we'd like to reship/refund at your choice.
We do really appreciate your patience and understanding.