Pafapaf wrote:
menos wrote:If the manufacturer provides 12 months warranty, why cut it down at 6months?They don't. Fucking learn to read. No other shops will allow you to send back the product to them free of charge up to 6 months after shipment. You usually have to deal directly with the manufacturer. What FT is doing is handling it for you. After 6 months you still have 6 months of manufacturer warranty.
So you finally got round to reading the text, after previously arguing that if you get a product-failure after six months it is rather a case of bad product-choice on the part of the user?
You ARE making progress, well done.
But you still need to make a lot of progress in both Reading & Comprehension...
I am quoting:
"Unless otherwise noted on the product page, product warranty is 6 months counted from the date of initial shipment of order"
So FastTech is unilaterally cutting down the maximum product warranty to 6 months and says "from date of shipment", NOT RECEIPT, which cuts it down more to 5 months for the Buyer in practice.
and here is a product link for a tablet, no exclusion is made, despite the fact that the manufacturer offers 12 months warranty
https://www.fasttech.com/products/0/10019434/4140701-authentic-teclast-x98-plus-9-7-ips-quad-core
Read that a second time before you compulsively start typing again, mediate action by intellect a little bit.
The text you linked to, which I have read repeatedly, implies that after 6months any repair could be done at further expense, whilst most manufacturers of tablets offer "free warranty/repair" up to 12 months.
I hope one can grasp the difference between
- free repair up to X months,
- non-free service/repair after X months, i.e. out of warranty
That same sentence could in fact be replicated for what happens AFTER 12 months, i.e. after the expiry of the warranty (e.g.
- you can send it back,
- we will forward it to the manufacturer,
- you pay whatever cost )
...in fact, that is what FastTech says it will do before the warranty expires.
Do you still have doubts? Read that page again...go on now...
What FastTech is effectively doing is
- Abusively limiting warranty to 6 months for all items
- Extricating itself pretty much out of the picture after 6 months (as if it has no obligation towards the buyer)
- not making any mention of what the manufacturers warranty period is
- neither of what it covers under the warranty period.
- and finally implies further fees will be due.
I cannot but deduce from that, that it wants to make money out of the items still covered by warranty...if it didn't want to do that, Why limit the warranty to 6 months?
...can't get no answer on that...
Edited on 2/19/2016 at 3:49 PM. Reason: