Dear valued customers,

There has been a spike in the Money Back Guarantee claims recently.

To prevent possible abuses, FastTech will still accept returns with no question asked, under the Money Back Guarantee policy, for individual products (NOT order total) sold under $100 each. This is effective for all orders placed on and after the time of this post (September 6th, 2016).

Unless otherwise stated on individual product pages, items over $100 are still fully covered by FastTech's dead on arrival (DOA) and standard 6-month warranty policies.

Most customers will not be affected by this change, as the majority of our products are under $100 each. Again, all products are fully covered by DOA and warranty policies, which remain completely unchanged.

For your reference, you can refer to the official policy page of the money back guarantee page: https://support.fasttech.com/faq/money-back-guarantee

Thank you for your understanding. If you have questions, please feel free to ask within this thread.

Noel
FastTech