Packages stuck in Los Angeles?
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#41 (permalink)      4/29/2022 6:01:20 PM US Central   quote/reply + tips
wes_westhaver
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geek wrote:

We are (I am) very upset and disappointed by this because of exactly this -- customers like you have waited a long time for their products. We are very sorry about this.



FYI: After all of the shipping problems and FastTech's excellent customer service I received my order today!!! I can't wait to install the OVMS system in my car.

Thank you for your efforts. I very much appreciate it.

-Wes


Edited on 4/29/2022 at 6:02 PM
#42 (permalink)      5/5/2022 1:22:49 AM US Central   quote/reply + tips
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Anniepan
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Glad that you have received the package, Wes. Please don't hesitate to contact us if you have any questions.
#43 (permalink)      5/16/2022 3:23:56 PM US Central   quote/reply + tips
shamgar1214
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Anniepan wrote:

Glad that you have received the package, Wes. Please don't hesitate to contact us if you have any questions.


I'm having the same issue with order #D041698835, and came across this thread. Wondering if there's any way could get it moving

#44 (permalink)      5/16/2022 8:07:59 PM US Central   quote/reply + tips
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Vapor
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Nope... It's the luck of the draw... When customs pulls aside a container for closer inspection it simply takes whatever time it takes for them to go through it and release it for shipping... They pull a container of packages at a time, not a single package... Just had a shipment hang up for a few weeks myself... Hang in there...
It is time we stop accepting the things we cannot change, and start changing the things we cannot accept...
#45 (permalink)      5/18/2022 9:07:21 PM US Central   quote/reply + tips
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dwcraig1
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I happened to me today, after tracking bounced it around to LA and San Diego and back around again with travel times not possible after it said it was out for delivery. Oh, I never received it. Order #D050441525

Tracking History
May 18, 2022, 4:27 pm
Delivered, Left with Individual
IMPERIAL BEACH, CA 91932
Your item was delivered to an individual at the address at 4:27 pm on May 18, 2022 in IMPERIAL BEACH, CA 91932.
May 18, 2022, 4:01 pm
Departed USPS Regional Facility
SAN DIEGO CA DISTRIBUTION CENTER
May 18, 2022, 3:39 pm
Arrived at USPS Regional Facility
LOS ANGELES CA NETWORK DISTRIBUTION CENTER
May 18, 2022, 2:37 pm
Departed USPS Regional Facility
SAN DIEGO CA DISTRIBUTION CENTER
May 18, 2022, 6:10 am
Out for Delivery
IMPERIAL BEACH, CA 91932
May 18, 2022, 3:37 am
Arrived at USPS Regional Facility
SAN DIEGO CA DISTRIBUTION CENTER
May 18, 2022, 12:55 am
Departed USPS Regional Facility
LOS ANGELES CA DISTRIBUTION CENTER
May 17, 2022, 4:58 pm
Arrived at USPS Facility
IMPERIAL BEACH, CA 91932
May 17, 2022, 3:43 pm
Departed USPS Regional Facility
SAN DIEGO CA DISTRIBUTION CENTER
May 17, 2022, 1:07 pm
Departed USPS Regional Origin Facility
LOS ANGELES CA DISTRIBUTION CENTER
May 17, 2022, 1:06 pm
Arrived at USPS Regional Origin Facility
LOS ANGELES CA DISTRIBUTION CENTER
May 17, 2022, 11:15 am
Departed USPS Regional Facility
SAN DIEGO CA DISTRIBUTION CENTER
May 17, 2022, 11:13 am
Arrived at USPS Regional Facility
SAN DIEGO CA DISTRIBUTION CENTER
May 17, 2022, 9:58 am
Accepted at USPS Origin Facility
LOS ANGELES, CA 90045
May 16, 2022, 5:13 am
Shipping Label Created, USPS Awaiting Item
LOS ANGELES, CA 90045

A ticket has been created.

Edited on 5/18/2022 at 9:39 PM
#46 (permalink)      5/19/2022 12:59:56 AM US Central   quote/reply + tips
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Anniepan
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shamgar1214 wrote:


I'm having the same issue with order #D041698835, and came across this thread. Wondering if there's any way could get it moving



shamgar1214, we are sorry that the package is stuck in LA and under the customs security checking. We have contacted our carrier to handle this delay. We will keep monitoring your package until it is delivered and keep you updated in the ticket. Please don't hesitate to contact us if you have any concerns.


dwcraig1 wrote:

I happened to me today, after tracking bounced it around to LA and San Diego and back around again with travel times not possible after it said it was out for delivery. Oh, I never received it. Order #D050441525



dwcraig1, sorry to hear about the issue. We are looking into this now, and have asked our carrier to check the delivery. If you have any news from USPS, please kindly let us know on the ticket, we are really appreciate it.

#47 (permalink)      5/20/2022 9:10:48 AM US Central   quote/reply + tips
shamgar1214
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Anniepan wrote:

shamgar1214 wrote:

I'm having the same issue with order #D041698835, and came across this thread. Wondering if there's any way could get it moving

shamgar1214, we are sorry that the package is stuck in LA and under the customs security checking. We have contacted our carrier to handle this delay. We will keep monitoring your package until it is delivered and keep you updated in the ticket. Please don't hesitate to contact us if you have any concerns.


dwcraig1 wrote:
I happened to me today, after tracking bounced it around to LA and San Diego and back around again with travel times not possible after it said it was out for delivery. Oh, I never received it. Order #D050441525

dwcraig1, sorry to hear about the issue. We are looking into this now, and have asked our carrier to check the delivery. If you have any news from USPS, please kindly let us know on the ticket, we are really appreciate it.


Thanks!

#48 (permalink)      5/20/2022 1:09:00 PM US Central   quote/reply + tips
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dwcraig1
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It appears that my Bantam is going to make it to me after all. The problem resulted when it arrived in los Angeles and the China Post tracking number was replaced with a USPS tracking number that wasn't right. This caused it to keep getting to the wrong place but my name and address on it let them properly redirect it but with great loss in speed as it was handled by hand. It's coming today
Edit: I received it today.

Edited on 5/21/2022 at 3:30 AM
#49 (permalink)      5/23/2022 12:35:25 AM US Central   quote/reply + tips
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lydia
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dwcraig1, we are glad to hear that you have received the package finally. About the wrong replaced USPS tracking number, we will ask our carrier to look into it.

Your understanding will be highly appreciated.
#50 (permalink)      5/24/2022 3:17:56 AM US Central   quote/reply + tips
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bkozior
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I’m having the same problem with one of my orders (# D030136120) as well…It’s been sitting in NYC for over two months now since March 23rd.

Number: AG851245605CN
Package status: In transit
Country: China -> United States
Destination:
Origin:
2022-03-23 10:14,New York Airport, 离开UNITED STATES New York Airport New York Airport
2022-03-21 10:40,New York Airport, 到达UNITED STATES New York Airport New York Airport
2022-03-20 07:05,SH international airport, 离开UNITED STATES SH international airport SH international airport
2022-03-19 16:50,SH international airport, 到达UNITED STATES SH international airport SH international airport
2022-03-18 23:03,Job Center, leave UNITED STATES Job Center Job Center
2022-03-16 11:18,Dongguan City, mail leaving the commercial processing center
2022-03-16 11:12,In Dongguan City, mail arrives at the Commercial Processing Center
2022-03-16 11:03,Dongguan City, Arriving at 【Dongguan Express Processing Center】
2022-03-16 11:01,Dongguan City, Leave 【Dongguan International Business Department】,Next Stop【Guangzhou Commercial Center】
2022-03-16 10:56,Dongguan City, [Dongguan International Sales Department] has been received and sent, the pitcher: He Wu, Tel: 18825547899
======================================
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Def sucks I have never waited this long for an order from Fasttech before and I order from them all the time.
#51 (permalink)      5/24/2022 5:29:25 AM US Central   quote/reply + tips
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arsamo
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@ Annie ,
I have the same problem with my order,
please reply on my ticket , thanks