Dear valued customers,

Due to the impact of COVID-19 in Hong Kong, we are sorry that some shipping services that transit in Hong Kong airport will be temporarily extended by 3-5 business days due to the suspension of most international airlines and the long customs clearance process.

Here are the shipping services that are subject to delay:

DHL Express
Global Expedited Service
ePacket for Products with Batteries
USPS Expedited Service by USPS
USPS for Batteries
Expedited Service to Canada
Australia Expedited Air
European Postal Service
Registered Air Mail by TNT-PostNL
Registered Air Mail for Batteries by TNT-PostNL
United Kingdom Expedited Service via Royal Mail

We will keep this thread updated if there is any further information.

We are sorry for the inconvenience this might cause and sincerely appreciate your patience and understanding during this time.

If you have any questions, please feel free to contact us by the service ticket. Our team is always at your disposal.

Best regards,

Annie