“Due to the COVID-19, the logistics is a little delay than usual.
Hope you could give this order more time, and we will also help you pay attention to this order.

Kunming City, Arrival at Kunming International Mail Processing Center

We have reflected this situation to our shipping department.

And please give us more time to confirm it with post office first.
Could you please be kindly wait more tracking information updated first?

Thanks for your understanding, keeping in touch.”

*in response to my ticket regarding 2 orders that haven’t moved in a month.