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@Anniepan, query re stalled tracking
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#1 (permalink)      4/16/2021 5:57:15 PM US Central   quote/reply + tips
janeymac
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@Anniepan, query re stalled tracking
Hi @Anniepan, Could you please help find out what has happened to my order B020148006, tracking no. /RV546579911CN. Order was made 1 February, shipped 25 February. Latest tracking shows the package sitting in one place for 16 days since March 30. Thank you.
#2 (permalink)      4/17/2021 8:42:53 PM US Central   quote/reply + tips
keefd
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I'm having a similar issue w/my last 3 orders.
Wonder what is going on.
#3 (permalink)      4/17/2021 10:47:44 PM US Central   quote/reply + tips
DarthVap3rrr
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I have several orders that haven’t updated since April 3rd. I haven’t even counted how many.
#4 (permalink)      4/19/2021 1:52:47 AM US Central   quote/reply + tips
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Anniepan
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Hello janeymac,

Sorry for the long wait.

About the ground shipping for liquid, it may need 25-55 days for delivery. According to the tracking information, the package has arrived in the destination country, it should be on the way to your address. Please kindly wait a few days more, the package should be delivered to you very soon. We have asked our post to check the package and urge the shipping. If you haven't received the package after 7-12 working days, please feel free to contact us back for further help. We do thank you for your patience.

Dear keefd and DarthVap3rrr, your packages should arrive in the destination country but may stuck at somewhere. We have asked our post to urge the shipping now. It should be delivered in 5-10 working days. You can send ticket for us if you have any concerns, thank you.
#5 (permalink)      4/19/2021 3:27:11 AM US Central   quote/reply + tips
vrclouds
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Im in the same boat, all my packages from Mar 24-25 are still stuck and only 1 updated as being in Kunming on apr 3.
#6 (permalink)      4/20/2021 2:59:34 AM US Central   quote/reply + tips
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Technomania
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@anniepan : I also have two similar orders, both with no updates since being Accepted on April 3rd:

B032468062

C032542932

All other orders placed are either delivered or tracking normally except for the above two. I would appreciate it being looked into. Please LMK.

Thank You...

Edited on 4/20/2021 at 3:02 AM. Reason:
"We've taken care of everything, The words you read, The songs you sing, The pictures that give pleasure to your eyes"....(Priests of Syrinx, 2112 AD)