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#1 (permalink)      2/25/2021 12:44:18 AM US Central   quote/reply + tips
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OneBadwolf
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+5 details
Shipping Shenanigans
WTF has Fasttech done to piss off the China Postal system?? Could you stop doing it please? Pay off whoever you gotta pay off, deny another massacre, do whatever you need to do. I'm tired of my orders ricocheting around China like Anderson Cooper in a gay ice cream parlor for a month or more. Shows "dispatched overseas", or "International item has left originating country and is en route to Canada" and 5 fucking days later, its back in Hungdog,or Flungdung again! And it just keeps repeating this crap over and over and over and over and over.

Other Chinese online companys I deal with don't have this problem. Not AE or BG or XD or any of the Chinese sellers on EB JUST FASTTECH.

If a lap dance for your local Postmaster would fix things, I'll definitely contribute a few $. I'm all about solutions.

But a month to leave China? it was shipped before your holiday and still is going nowhere. And don't even think of crying COVID. The biggest mystery on the planet, is why there is a shortage of postal workers, when so many people are out of work. The only thing that comes to mind, is if they hired those unfortunate people, the cat would be out of the bag as to how slack things are at the old Post Office, and the new hires would shame them into actually working.

Must be the year of the snail.

Edited on 3/10/2021 at 6:16 AM. Reason:
Vi veri universum vivus vici. Insictus oportet nocere Proud member of the Sea Parks Fire Department
#2 (permalink)      2/25/2021 8:57:18 AM US Central   quote/reply + tips
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etcetera
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It's not FT. It's you. I mean it's obvious to me.
Ko
#3 (permalink)      2/25/2021 9:20:36 AM US Central   quote/reply + tips
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macranife
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+1 details
Aye right,

So an awful lot o people who huv shopped here fir years huv got it wrong then?

postal services across the world are unaffected by anything, ever.

and FT are flawless?
#4 (permalink)      2/26/2021 1:16:48 AM US Central   quote/reply + tips
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OneBadwolf
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24 Feb 2021
23:48
Handed over to Forwarding Agent for Transit CHINA POST
24 Feb 2021
18:44
Departure from Regional Sorting Center CHINA POST
24 Feb 2021
14:49
Arrival at Regional Sorting Center CHINA POST
24 Feb 2021
12:50
Departure from Regional Sorting Center CHINA POST
23 Feb 2021
21:22
International item has left originating country and is en route to Canada
CNDGGD, China
CANADA POST
23 Feb 2021
13:23
Dispatched from Office of Exchange CHINA POST
23 Feb 2021
13:23
Returned CHINA POST
22 Feb 2021
07:18
Arrival at Regional Sorting Center CHINA POST
22 Feb 2021
04:51
Departure from Regional Sorting Center CHINA POST
22 Feb 2021
00:57
Returned CHINA POST
19 Feb 2021
00:15
Handed over to Forwarding Agent for Transit CHINA POST
18 Feb 2021
18:33
Departure from Regional Sorting Center CHINA POST
18 Feb 2021
16:34
International item has left originating country and is en route to Canada
CNDGGD, China
CANADA POST
18 Feb 2021
14:43
Arrival at Regional Sorting Center CHINA POST
18 Feb 2021
12:37
Departure from Regional Sorting Center CHINA POST
18 Feb 2021
08:35
Dispatched from Office of Exchange CHINA POST
18 Feb 2021
08:35
Returned CHINA POST
17 Feb 2021
07:45
Arrival at Regional Sorting Center CHINA POST
17 Feb 2021
05:08
Departure from Regional Sorting Center CHINA POST
17 Feb 2021
04:50
Returned CHINA POST
17 Feb 2021
00:30
Handed over to Forwarding Agent for Transit CHINA POST
16 Feb 2021
18:36
Departure from Regional Sorting Center CHINA POST
16 Feb 2021
13:03
Departure from Regional Sorting Center CHINA POST
15 Feb 2021
20:49
International item has left originating country and is en route to Canada
CNDGGD, China
CANADA POST
15 Feb 2021
12:50
Dispatched from Office of Exchange CHINA POST
15 Feb 2021
12:50
Returned CHINA POST
13 Feb 2021
15:29
Departure from Regional Sorting Center CHINA POST
13 Feb 2021
14:54
Returned CHINA POST
08 Feb 2021
02:29
Handed over to Forwarding Agent for Transit CHINA POST
07 Feb 2021
18:22
Departure from Regional Sorting Center CHINA POST
07 Feb 2021
15:48
Arrival at Regional Sorting Center CHINA POST
07 Feb 2021
13:51
Departure from Regional Sorting Center CHINA POST
07 Feb 2021
09:34
International item has left originating country and is en route to Canada
CNDGGD, China
CANADA POST
07 Feb 2021
01:35
Dispatched from Office of Exchange CHINA POST
06 Feb 2021
18:20
International item processed in originating country
DONGGUAN, China
CANADA POST
06 Feb 2021
15:58
International item mailed in originating country
China
CANADA POST
06 Feb 2021
10:19
Arrival at Regional Sorting Center CHINA POST
06 Feb 2021
10:18
Depature from Local Sorting Center CHINA POST
06 Feb 2021
07:58
Package Received

Edited on 2/26/2021 at 1:24 AM. Reason:
Vi veri universum vivus vici. Insictus oportet nocere Proud member of the Sea Parks Fire Department
#5 (permalink)      2/26/2021 1:49:25 AM US Central   quote/reply + tips
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Anniepan
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Hello OneBadwolf,

Sincerely sorry for the inconvenience caused.

I checked the tracking information found the package has been returned for times in January due to the customs security checking issue. But it has arrived in Canada on Jan 28 and out of delivery on Feb 5, then the tracking information only shows:Delivery delayed to next business day. So we think it needs to contact Canada Post to help you deliver the package. We have asked our post office to urge the delivery, but we are still waiting for their update news. They suggest you to contact your local post for help, then you will receive it sooner. All the other ePacket packages are processing normally and delivered. So we think this is the special issue, hope you can get the package very soon, if there is any news from your local post, please kindly let us know, so we can forward to our post and ask them how should we do to help you solve the problem. Please don't worry.

About the new order which shipped in February, it has been returned from customs as it is failed to pass the security checking. The post will resend it out as soon as possible. We have contacted our post to check the problem now, if it will be returned to our warehouse, we will refund the money for you. Thank you.

Mod (Anniepan) edited on 2/26/2021 at 1:53 AM. Reason:
#6 (permalink)      2/26/2021 4:02:32 AM US Central   quote/reply + tips
Liberal_Lefty
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The definition of insanity is doing the same thing over and over and expecting different results.
#7 (permalink)      2/26/2021 4:07:24 AM US Central   quote/reply + tips
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carrion4worm
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I'm insane.
Insert idiotic mantra here.
#8 (permalink)      2/26/2021 7:28:37 AM US Central   quote/reply + tips
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rosemm
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+2 details
This is the tracking history of the package that was resend, the tracking history of the first package is twice as long and it's not even possible to post it because the system doesn't accept it due to its size.

2021-02-24 21:53
Beijing, leaving the Beijing Integrated Mail Processing Center, the next stop, Guangzhou Jianggao Processing Center (transit)

2021-02-21 09:50
Beijing, sent to the import customs

2021-02-18 17:33
Beijing, arrive at Beijing International Mail Transfer Department (transit)

2021-02-17 14:31
Guangzhou City, leave the Guangzhou International Center, the next stop ,Beijing International Mail Transfer Department (transit)

2021-02-11 22:17
Guangzhou City, To reach Guangzhou International Center (transit)

2021-02-11 20:14
Dongguan City, leave the Dongguan International Swap Bureau and Exchange Station, the next stop ,Guangzhou International Center

2021-02-08 15:54
Dongguan City, arrived at the Dongguan International Swap Bureau and Exchange Station

2021-02-08 13:06
Guangzhou City, leave the Guangzhou International Center, the next stop ,Dongguan International Swap Bureau and Exchange Station) (transit)

2021-02-06 23:28
Guangzhou City, arrived at the Guangzhou Jianggao Processing Center (transit)

2021-02-05 16:15
Beijing, leaving the Beijing Integrated Mail Processing Center, the next stop, Guangzhou Jianggao Processing Center (transit)

2021-01-30 15:43
Beijing, sent to the import customs

2021-01-25 19:03
Beijing, arrive at Beijing Terminal (transit)

2021-01-21 23:40
Beijing, flights arrive

2021-01-21 21:27
Guangzhou City, Leave Guangzhou Aviation Center, next stop Beijing Terminal (transit)

2021-01-21 21:20
Guangzhou, flights depart

2021-01-18 22:46
Guangzhou City, To reach Guangzhou International Center (transit)

2021-01-18 20:07
Dongguan City, leave the Dongguan International Swap Bureau and Exchange Station, the next stop ,Guangzhou International Center

2021-01-08 15:57
Dongguan City, arrived at the Dongguan International Swap Bureau and Exchange Station

2021-01-08 13:00
Guangzhou City, leave the Guangzhou International Center, the next stop ,Dongguan International Swap Bureau and Exchange Station) (transit)

2021-01-06 10:52
Guangzhou City, to reach Guangzhou North Station (transit)

2021-01-05 06:23
Beijing, leave the "Beijing Post Huangcun Station", the next stop "Guangzhou North Station" (transit)

2020-12-31 18:52
Beijing, arrive at Beijing Terminal (transit)

2020-12-31 14:33
Beijing, flights arrive

2020-12-31 12:02
Guangzhou City, Leave Guangzhou Aviation Center, next stop Beijing Terminal (transit)

2020-12-31 11:58
Guangzhou, flights depart

2020-12-30 23:08
Guangzhou City, To reach Guangzhou International Center (transit)

2020-12-30 20:59
Dongguan City, leave the Dongguan International Swap Bureau and Exchange Station, the next stop ,Guangzhou International Center

2020-12-30 09:23
Dongguan City, arrived at the Dongguan International Swap Bureau and Exchange Station

2020-12-29 22:09
Dongguan City, leave the "package express bulk business department backstage support class", the next stop "Dongguan International"

2020-12-29 20:44
Dongguan City, "package express bulk business department back-office support class" has been received and sent, touting staff: dg14
#9 (permalink)      2/26/2021 11:17:42 PM US Central   quote/reply + tips
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OneBadwolf
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Anniepan wrote:

They suggest you to contact your local post for help, then you will receive it sooner. All the other ePacket packages are processing normally and delivered. So we think this is the special issue, hope you can get the package very soon, if there is any news from your local post, please kindly let us know, so we can forward to our post and ask them how should we do to help you solve the problem. Please don't worry. About the new order which shipped in February, it has been returned from customs as it is failed to pass the security checking.






This is not the same order. Had you read the post, the I one mentioned in this thread, still is in China. I have not even bothered to submit a service ticket about this one yet.

The one you are posting about, is the subject of a service ticket. That one at least made it out of China. Had you read the service ticket, you would have seen, that right at the very top, I explained that before I contacted Fasttech, I initiated an investigation with Canada Post, and Canada Post asked that I have Fasttech contact them. I included this at the beginning of the ticket.

From Canada Post. Please contact them.


"Dear Customer,

Our investigation into your request indicates that no scan has been uploaded to the Canada Post tracking system to indicate delivery of your item.

We appreciate the concern associated with this shipment. At Canada Post, we strive to provide exceptional service and the best delivery experience possible and security of the mail is a top priority at Canada Post.

Any further action must be initiated by the sender of the item. If you have still not received the item, please notify the sender and instruct them to contact Canada Post if they wish to initiate a claim.

Service Ticket Details

Topic: Inquiry - Item not delivered
Ticket Number: 0139XXXXXX
Submitted: 2021/02/08
Tracking Number: LZXXXXXXXXXXX
Shipment: 1:1/4/2021
"

"Any further action must be initiated by the sender of the item. If you have still not received the item, please notify the sender and instruct them to contact Canada Post if they wish to initiate a claim."

To which you reply:

" So we think it needs to contact Canada Post to help you deliver the package."


Clearly, you never bothered reading the letter I provided to Fasttech.



All the other ePacket packages are processing normally and delivered. So we think this is the special issue, hope you can get the package very soon, if there is any news from your local post, please kindly let us know, so we can forward to our post and ask them how should we do to help you solve the problem. Please don't worry.


No, they are not. I did "supply news from my local post",and I did let you know, They asked that

""Any further action must be initiated by the sender of the item. If you have still not received the item, please notify the sender and instruct them to contact Canada Post if they wish to initiate a claim.""



So you see, I cannot do any more. And " security checking" ? How can an order with a nylon strap, and a wire saw not make it through export security? 7 times so far, it has supposedly left China. How can an item on a plane magically end up back in China?

Less BS, more fixing. And I'm not worrying, PayPal has always had my back. I'm just annoyed that Fasttech can't be bothered to read service tickets, and thinks there are no shipping issues. read the post before this one, same thing as mine. Bouncing around China, never leaving. Issue.


Edited on 2/27/2021 at 2:11 PM. Reason:
Vi veri universum vivus vici. Insictus oportet nocere Proud member of the Sea Parks Fire Department
#10 (permalink)      2/27/2021 2:06:54 PM US Central   quote/reply + tips
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OneBadwolf
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From an order placed with another company. This is what tracking is supposed to look like for an item from when it's shipped, until it leaves China.

27 Feb 2021
11:02
Departed from Origin Country
Hong Kong

25 Feb 2021
17:55
Export Customs Declaration Completed
Hong Kong

25 Feb 2021
10:21
Departed from Regional Distribution Center
China

24 Feb 2021
22:36
Arrived at Regional Distribution Center
Dongguan, China

24 Feb 2021
18:51
Departed from Local Facility
Dongguan, China

24 Feb 2021
18:41
Arrived at Local Facility
Dongguan, China

24 Feb 2021
18:33
Package Received
Dongguan, China

23 Feb 2021
17:38
Shipment Data Received

This is what tracking looks like for an item from Fasttech, from when it's shipped, never leaving China. There is much more, but it won't all fit in a post here.

24 Feb 2021
23:48
Handed over to Forwarding Agent for Transit
24 Feb 2021
18:44
Departure from Regional Sorting Center
24 Feb 2021
14:49
Arrival at Regional Sorting Center
24 Feb 2021
12:50
Departure from Regional Sorting Center
23 Feb 2021
21:22
International item has left originating country and is en route to Canada
CNDGGD, China

23 Feb 2021
13:23
Dispatched from Office of Exchange
23 Feb 2021
13:23
Returned
22 Feb 2021
07:18
Arrival at Regional Sorting Center
22 Feb 2021
04:51
Departure from Regional Sorting Center
22 Feb 2021
00:57
Returned
19 Feb 2021
00:15
Handed over to Forwarding Agent for Transit
18 Feb 2021
18:33
Departure from Regional Sorting Center
18 Feb 2021
16:34
International item has left originating country and is en route to Canada
CNDGGD, China
CANADA POST
18 Feb 2021
14:43
Arrival at Regional Sorting Center
18 Feb 2021
12:37
Departure from Regional Sorting Center
18 Feb 2021
08:35
Dispatched from Office of Exchange
18 Feb 2021
08:35
Returned CHINA POST
17 Feb 2021
07:45
Arrival at Regional Sorting Center
17 Feb 2021
05:08
Departure from Regional Sorting Center
17 Feb 2021
04:50
Returned CHINA POST
17 Feb 2021
00:30
Handed over to Forwarding Agent for Transit
16 Feb 2021
18:36
Departure from Regional Sorting Center
16 Feb 2021
13:03
Departure from Regional Sorting Center
15 Feb 2021
20:49
International item has left originating country and is en route to Canada
CNDGGD, China

15 Feb 2021
12:50
Dispatched from Office of Exchange CHINA POST
15 Feb 2021
12:50
Returned
13 Feb 2021
15:29
Departure from Regional Sorting Center CHINA POST
13 Feb 2021
14:54
Returned
08 Feb 2021
02:29
Handed over to Forwarding Agent for Transit CHINA POST
07 Feb 2021
18:22
Departure from Regional Sorting Center CHINA POST
07 Feb 2021
15:48
Arrival at Regional Sorting Center CHINA POST
07 Feb 2021
13:51
Departure from Regional Sorting Center CHINA POST
07 Feb 2021
09:34
International item has left originating country and is en route to Canada
CNDGGD, China

07 Feb 2021
01:35
Dispatched from Office of Exchange
06 Feb 2021
18:20
International item processed in originating country
DONGGUAN, China

06 Feb 2021
15:58
International item mailed in originating country
China

06 Feb 2021
10:19
Arrival at Regional Sorting Center
06 Feb 2021
10:18
Depature from Local Sorting Center
06 Feb 2021
07:58
Package Received

Edited on 2/27/2021 at 2:09 PM. Reason:
Vi veri universum vivus vici. Insictus oportet nocere Proud member of the Sea Parks Fire Department
#11 (permalink)      2/28/2021 7:09:44 AM US Central   quote/reply + tips
doomzdavid
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+2 details
Liberal_Lefty wrote:

The definition of insanity is doing the same thing over and over and expecting different results.


um no, that is not the "definition" of insanity. That is a quote attributed to Albert Einstein, who was incorrect in his assumption. Open a dictionary and read the definition of insanity. I hate when people roll out the "doing the same thing is bad" argument. ABC! Always Be Consistent!