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Mi envío desapareció y figura como entregado
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#1 (permalink)      1/20/2021 6:38:33 PM US Central   quote/reply + tips
Nicoramon1
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Mi envío desapareció y figura como entregado
Hice un pedido en agosto de 2020, hoy en enero de 2021 sigo sin haberlo recibido. El seguimiento del envío expiró, el correo de mi país asegura no haber recibido nunca este paquete y el soporte de Fasttech no me da respuesta. Cómo puedo solicitar que vuelvan a realizar mi pedido? O que devolvieran mi dinero?
#2 (permalink)      1/21/2021 1:14:59 AM US Central   quote/reply + tips
nancy.mo
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Hello Nicoramon1.

Sorry to hear that.

Our system will mark the order as "Delivered" automatically after 90 days from shipping date. If you don't receive the package within estimated delivery time, please contact us to check.

Your package has arrived at your country a couples of days ago, would you please contact your local post office and ask them to check firstly. Any response from your post office, please let us know here or in support ticket.

Thank you.

Edited on 1/21/2021 at 1:15 AM. Reason: