shopping cart empty
@Anniepan
Login to post a new topic and to write a reply.
Thread Tools Rate This Thread


Search within thread:

Login to rate this thread.
#11 (permalink)      1/6/2021 8:10:53 AM US Central   quote/reply + tips
njrmayo
Member
  • JoinedSep 2020
  • Posts 21
  • Reviews 0
  • Kudos14
@Anniepan

Edit: Nevermind! It finally updated tonight!

can you please check mine as well? I can't get any tracking on this since I paid for expedited it doesn't have the original tracking number since December 24th..

9374869903506056277923

Edited on 1/6/2021 at 7:58 PM. Reason: update in tracking
#12 (permalink)      1/7/2021 1:57:26 AM US Central   quote/reply + tips
Avatar
Anniepan
Staff
  • JoinedNov 2016
  • Posts 10224
  • Reviews 0
  • Kudos5401
t8kiteasy wrote:

@anniepan

Tracking number,LY535052231CN this is a replacement order that was sent on November 6th because first order was apparently lost. This order is sitting at the same spot original order was at "origin post is preparing to ship" and has stayed like this.

Is this replacement order going to ship or has USPS started not excepting vape mail for delivery? I would like to receive what I paid for which originally ordered in March of 2020. Thanks for your help.



Hello t8kiteasy,

It's really disappointed that the resend package still hasn't delivered. According to the tracking information, the package has been handed over to the airport for almost one month, the package should arrive in the destination country, we have asked our postal to investigate your package, if the post office verified the item as lost, we will issue refund for you in this case. We will send the update news for you as soon as we get from our postal.

Thank you for your patience and understanding.

#13 (permalink)      1/14/2021 8:19:07 AM US Central   quote/reply + tips
RobyC
Member
  • JoinedSep 2013
  • Posts 55
  • Reviews 0
  • Kudos5
Anniepan wrote:

Ciao RobyC,

Non essendoci ancora notizie di aggiornamento dal nostro ufficio postale, non possiamo essere sicuri di dove sia il pacco, stiamo ancora aspettando che il nostro servizio postale ci dia le indagini. Sappiamo che stavi aspettando da molto tempo, invieremo una domanda alla nostra azienda per offrirti la soluzione il prima possibile. Se otteniamo la decisione finale dalla nostra azienda, ti piacerebbe che ci inviassimo nuovamente o rimborsassimo in questo caso? Grazie per la tua grande pazienza.


ciao Anniepan, hai notizie di questi?
LZ447159586CN
LZ446954945CN
LZ436354010CN

#14 (permalink)      1/15/2021 2:57:50 AM US Central   quote/reply + tips
Avatar
Anniepan
Staff
  • JoinedNov 2016
  • Posts 10224
  • Reviews 0
  • Kudos5401
RobyC wrote:

Anniepan wrote:
Ciao RobyC,

Non essendoci ancora notizie di aggiornamento dal nostro ufficio postale, non possiamo essere sicuri di dove sia il pacco, stiamo ancora aspettando che il nostro servizio postale ci dia le indagini. Sappiamo che stavi aspettando da molto tempo, invieremo una domanda alla nostra azienda per offrirti la soluzione il prima possibile. Se otteniamo la decisione finale dalla nostra azienda, ti piacerebbe che ci inviassimo nuovamente o rimborsassimo in questo caso? Grazie per la tua grande pazienza.
ciao Anniepan, hai notizie di questi?
LZ447159586CN
LZ446954945CN
LZ436354010CN



Dear RobyC,

Sorry that we still didn't get the reply from our shipping carrier. As these packages were shipped long time ago, we'd like to reship them together by another shipping way (PostNL Registered Airmail) firstly, do you agree?

Please confirm.

Thank you.

#15 (permalink)      1/15/2021 5:33:47 AM US Central   quote/reply + tips
RobyC
Member
  • JoinedSep 2013
  • Posts 55
  • Reviews 0
  • Kudos5
@Anniepan, ti ringrazio, ma preferisco se mi rimborsi con buoni regalo così non spendete dollari per la spedizione. sono 62,88 dollari, ma non farmeli scadere presto.
#16 (permalink)      1/18/2021 3:36:40 AM US Central   quote/reply + tips
Avatar
Anniepan
Staff
  • JoinedNov 2016
  • Posts 10224
  • Reviews 0
  • Kudos5401
RobyC wrote:

@Anniepan, ti ringrazio, ma preferisco se mi rimborsi con buoni regalo così non spendete dollari per la spedizione. sono 62,88 dollari, ma non farmeli scadere presto.




Hello RobyC,

We would like to refund the money to your store credit first. Once you have received the packages, would you please repay the money back for us? Thank you.

#17 (permalink)      1/18/2021 4:58:55 AM US Central   quote/reply + tips
RobyC
Member
  • JoinedSep 2013
  • Posts 55
  • Reviews 0
  • Kudos5
@Anniepan, sono in attesa del rimborso degli altri 2 pacchi, grazie
resta inteso che mi impegno a pagare se dovessero arrivare

Edited on 1/18/2021 at 8:39 AM. Reason:
#18 (permalink)      1/18/2021 8:48:39 PM US Central   quote/reply + tips
Avatar
Anniepan
Staff
  • JoinedNov 2016
  • Posts 10224
  • Reviews 0
  • Kudos5401
Thank you for your confirmation, dear RobyC. We have refunded the money to your store credit.
#19 (permalink)      1/19/2021 5:39:21 AM US Central   quote/reply + tips
RobyC
Member
  • JoinedSep 2013
  • Posts 55
  • Reviews 0
  • Kudos5
@Anniepan, ti ringrazio, mi dispiace solo che ho perso lo sconto del 10% per quei prodotti, ciao
#20 (permalink)      1/19/2021 12:53:25 PM US Central   quote/reply + tips
RobyC
Member
  • JoinedSep 2013
  • Posts 55
  • Reviews 0
  • Kudos5
@Anniepan, il codice "2021SALDI8" non funziona

Edited on 1/19/2021 at 12:54 PM. Reason:
#21 (permalink)      1/19/2021 8:38:29 PM US Central   quote/reply + tips
nancy.mo
Staff (new to forums)
  • JoinedMay 2016
  • Posts 682
  • Reviews 0
  • Kudos291
RobyC wrote:

@Anniepan, il codice "2021SALDI8" non funziona



Hello RobyC.

The correct Coupon Code: 2021SALE8. Please refer to. We noticed that you have placed a new order with this coupon code.

Thank you.