Hello rosemm,

Sorry for the inconvenience caused.

It seems the package is failed to pass the customs security checking so it was returned and changed to other post to ship. We have asked our post office to help us check the issue detail and when the package will be dispatched out, once we have the confirmation, we will send a ticket for you asap. I will try my best to answer back in 24 hours.

Thank you for your patience.