Hello nikolovska,

Sincerely apologize for the trouble caused this time.

Recently due to the COVID around the world, the shipping is really delayed than before. According to our staff's reply, we have asked our Post office to investigate your package status on May 12. As the package has been shipped by Belgium Post, it may need 45-60 days for delivery before, so it may need more days to arrive in recent pandemic period. We will urge our Post to offer the solution for us as sooner as they can, so we can resend/refund for you as your choice. Would you mind to contact your Post to check whether your package has arrived in your country or not? As we think it should arrive your address soon as it is a long time passed after we have shipped the order. If the post office verified the item as lost, we will issue refund or reship the order per your choice immediately. We will keep you updated via ticket once we hear back from them. Please trust we will try our best to offer the solution for you in these two weeks.

If you have any questions, please let us know freely.

Thank you for your understanding.