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#591 (permalink)      7/18/2020 11:52:19 AM US Central   quote/reply + tips
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my order from 3/6/2020 still hasn't moved

was told it was 'under investigation' about a month ago

#592 (permalink)      7/18/2020 1:24:11 PM US Central   quote/reply + tips
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Hey great, a new message on tracking - my 25 May 2020 order is going to arrive 4 days ago, even though it remains at the same place (China) it has been for nearly 4 weeks

Has nearly everyone in China secretly died?

Edited on 7/18/2020 at 1:28 PM. Reason:
#593 (permalink)      7/19/2020 4:29:49 PM US Central   quote/reply + tips
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+1 details
Yaaaaaaayyyyyyyy, success!!
....I placed an order back on March 03, it arrived at their warehouse on March 06, and was supposedly was shipped out on March 08. Then 132 days later it finally arrived at my door on Monday 13, July, 2020!
....I'm not sure what kind of 'Success' rating delivery times like this might generate but I think it would be something like 0.1%, or even lower. So to make up for their abysmal shipping performance, they offered me a 5% discount on my next order! ........ "Baaaaaaaaaaaaahahahahahahaha!!!" ...good idea, I'll get right on that in maybe 132 days or so!!
....FastTech please be serious and go get some psychological, economic, and business counselling because if you think you are going to stay in business with performance like this you are very sadly mistaken. Surely you can see this can you not?
....I used to really enjoy buying your various products. Getting a package from FT, in reasonable time, always brightened my day. It was much like getting a birthday present even though I had paid for it myself. But with such abominable shipping times all it does is generate feelings of frustration, stress, and anxiety and I do not believe Covid19 alone can be blamed for this. Hopefully within a year from now you will have solved your delivery problems because that is very likely how long it will be before I place another order...if FastTech has not gone bankrupt by then! ...I do wish you luck and success in your endeavors.
Vape On My Excellent Friends.... :)
#594 (permalink)      7/19/2020 5:18:07 PM US Central   quote/reply + tips
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I think that they should look into using 4PX for shipping. I've had 4 or might be 5 orders from other places that all used 4PX and got my orders within 2 weeks or less. Where with FastTech it's right at 3 months and my orders are just now getting to my country according to 17track ,though my local postal service still doesn't have it yet or show that it's arrived in the country.
#595 (permalink)      7/19/2020 10:54:30 PM US Central   quote/reply + tips
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groove996 wrote:

my order from 3/6/2020 still hasn't moved

was told it was 'under investigation' about a month ago


Hello groove996,

Sincerely sorry for the trouble caused this time.

As you are waiting too long for this package, we would like to offer the warranty for you ASAP. Please kindly let us know your opinion to resend or refund in ticket, so we can arrange immediately.

We apologize for the delay in this case.

#596 (permalink)      7/20/2020 5:46:00 AM US Central   quote/reply + tips
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Number: RU402013246NL
Package status: In transit
Country: Netherlands -> Saudi Arabia
2020-07-09 11:44, NLHAGB, Departed From OutWard office of exchange to - DAMMAM
2020-07-09 06:16, NLHAGA, Posting/Collection
2020-07-12 16:14, The item is on transport to the country of destination
2020-07-09 11:44, The item is processed at the PostNL sorting center
2020-07-09 11:44, The item is at the PostNL sorting center
2020-07-09 06:15, Consignment received at the PostNL Acceptance Centre
2020-07-08 14:56, The shipment is handed over in bulk, final acceptance of goods to be confirmed
2020-07-02 07:08, The item is pre-advised
2020-06-29 14:21, The Item is at the shippers warehouse
Powered by
#597 (permalink)      7/21/2020 5:46:29 PM US Central   quote/reply + tips
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After 55 days in transit - and going on 5 days after I considered it lost and asked for a refund with no answer, thanks Fasttech - my package has apparently finally shown up in Chicago. Not been processed in any way, mind, just "arrived".

Knowing how fast things from China tend to go through Chicago ISC at the best of times, I guess it'll be another week before USPS gets to move it towards me. But hey, at least it finally exited the plane after nearly two months...probably.
#598 (permalink)      7/21/2020 9:20:27 PM US Central   quote/reply + tips
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LunaticCrisp wrote:

Package hasn't moved since going to the airline at Shanghai, 55 days ago, May 14.
This is absurd...

Just popped up today it's in Connecticut, so I guess that's good. Never had a package go through there from China. Odd.
I knew it would get here, but these shipping times are fxcking awful. I've been a customer for a long time and this shit is unacceptable since other China sites are getting packages to the US waaay faster than FT.

#599 (permalink)      7/22/2020 3:45:22 AM US Central   quote/reply + tips
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Well, i placed the order on 01.07.2020, the parcel was shipped on 10.07.2020 and it was delivered at my door in Berlin yesterday the 21st of July 2020.
The shipping process took only 11 days.
#600 (permalink)      7/22/2020 6:49:17 AM US Central   quote/reply + tips
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Elwin wrote:

Elwin wrote:
Elwin wrote:
I suppose that 44 days doesn't seem that long anymore, considering some of the other posts that I've seen on this thread. But it helps me to keep a written tally on this thread. Here's hoping that all the rest of you receive yours, and maybe some day, the 'clog in the pipes' will reopen.
Guess, I'll check back in another week and see how thing are progressing.
Good luck, all!

57 days and counting. Still no update from the postal system. sigh....

70 days now. No word yet. :(

84 days and still no change in status. I'm starting to run low on everything.

"Of all tyrannies, a tyranny sincerely exercised for the good of its victims may be the most oppressive." C.S. Lewis
#601 (permalink)      7/23/2020 4:29:20 AM US Central   quote/reply + tips
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Hello Elwin,

Sincerely sorry for the long time wait.

As there is a long time passed after the package has been shipped, we will ask our Post for final solution and arrange the un-delivered warranty for you as soon as possible. We will send update news for you later after we have the confirmation from our Post.

We do thank you for your great patience.