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#11 (permalink)      2/6/2020 6:11:57 PM US Central   quote/reply + tips
Kamikaze702k
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Nothing is going to move anywhere, in case you were sleeping China is in a crisis right now with the virus, workers are prevented to going into work by the government, other countries are refusing goods from China currently too, I have a few packages myself that haven't moved tracking status and I'm not expecting them to either, not anytime soon anyway.

While people are dying and the virus is spreading globally I'm sure the last thing we should be worried about is our packages not leaving China.
#12 (permalink)      2/7/2020 3:03:20 AM US Central   quote/reply + tips
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etcetera
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Kamikaze, wrong, business is business and their parcels are long past due I checked the tracking on each. Except for Witalit who began this thread and whose package was delivered on February 4th which was good news, these others need to be resolved.

I've had a steady stream of packages coming in from China and though several recent orders have not yet been shipped, there are also a number that have been shipped and the tracking is progressing.

Anyhow, these folks need help from Anniepan regarding their orders and tracking not being updated.
Ko
#13 (permalink)      2/7/2020 4:03:25 AM US Central   quote/reply + tips
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Richy7
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Still waiting for a UK epacket that was sent on 07th January.....

No point in raising any issues until things quieten down.
#14 (permalink)      2/7/2020 6:05:06 AM US Central   quote/reply + tips
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Anniepan
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Dismal wrote:

@anniepan I’m in the same boat parcel 1 started it’s journey 08/01 and no updates since 15/01 (LO718368007CN). Parcel 2 started on 10/01 and no updates since 22/01 (LO728870540CN). Both just show delivered to air transport ☹

not complaining, as i know the shitstorm you guys are dealing with, but thought i'd make you aware.




macchiato wrote:

No update since 17.12.2019.
LE067958805CN.



Dustin69 wrote:

Ive also got a package that seems lost. Last update was Dec 31st RT484388835HK



Hello Dismal, macchiato and Dustin69,

I have written down your orders detail and will ask our Post to check your package status when they are back to work. The ePacket packages should be delivered to your address in one week. Please don't worry, if the post verifies your package is lost, we will resend/refund your package.

We do really appreciate your patience.


Witalit wrote:

@Annie - My package has now arrived, thank you.



Dear Witalit, glad to hear that you have received the package, thank you for your confirmation. Thank you for your patience and understanding.

Wish you all a good day!

#15 (permalink)      2/7/2020 6:12:33 AM US Central   quote/reply + tips
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cilika
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And what about mine, Anniepan??
#16 (permalink)      2/7/2020 6:17:35 AM US Central   quote/reply + tips
Dismal
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thanks for the update Annie, i'll wait to hear from you.

hope it all calms down out there soon!

Anniepan wrote:

Dismal wrote:
@anniepan I’m in the same boat parcel 1 started it’s journey 08/01 and no updates since 15/01 (LO718368007CN). Parcel 2 started on 10/01 and no updates since 22/01 (LO728870540CN). Both just show delivered to air transport ☹

not complaining, as i know the shitstorm you guys are dealing with, but thought i'd make you aware.


macchiato wrote:
No update since 17.12.2019.
LE067958805CN.

Dustin69 wrote:
Ive also got a package that seems lost. Last update was Dec 31st RT484388835HK

Hello Dismal, macchiato and Dustin69,

I have written down your orders detail and will ask our Post to check your package status when they are back to work. The ePacket packages should be delivered to your address in one week. Please don't worry, if the post verifies your package is lost, we will resend/refund your package.

We do really appreciate your patience.


Witalit wrote:
@Annie - My package has now arrived, thank you.

Dear Witalit, glad to hear that you have received the package, thank you for your confirmation. Thank you for your patience and understanding.

Wish you all a good day!

#17 (permalink)      2/7/2020 6:26:34 AM US Central   quote/reply + tips
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Anniepan
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cilika wrote:

And what about mine, Anniepan??




Hi cilika,

Sorry I forgot to add your order. I just did. It should be problem about the shipping or the tracking number. After we confirm, we will send ticket for you. Thank you.

#18 (permalink)      2/7/2020 6:29:29 AM US Central   quote/reply + tips
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cilika
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Thanks Annie!