shopping cart empty
Convert rebate points
Login to post a new topic and to write a reply.
Thread Tools Rate This Thread


Search within thread:

Login to rate this thread.
#11 (permalink)      8/26/2016 6:42:01 PM US Central   quote/reply + tips
Avatar
JpKrHk
Member
  • JoinedNov 2013
  • Posts 13780
  • Reviews 7
  • Kudos43729
+2 details
Kprotz wrote:


I can't claim my gift certificate. It says my e-mail doesn't match.


I too had this problem once, at each try, what follows was marked: "Invalid gift certificate. The email on the gift certificate purchased must match your FastTech account e-mail address". Unfortunately, as I took too much time to react and open a ticket given that I don't speak English very well, I lost the GC in question. So, I hope that you'll have more luck than me ;-)

#12 (permalink)      8/28/2016 10:34:45 PM US Central   quote/reply + tips
Avatar
jenny
Staff
  • JoinedJan 2015
  • Posts 3277
  • Reviews 1
  • Kudos3680
+1 details
Kprotz wrote:

Finebeenz wrote:
Hi, I would like my rebate points converting to gift certificate please Thanks

I can't claim my gift certificate. It says my e-mail doesn't match.



Hello, Kprotz. I checked your gift certificates. One is invalid and the other one is used in your order. Thus both of them cannot be claimed.

Thank you.

I apologize in advance if my answers aren't specific enough-- in most cases I can't provide order specific help in forums. For more personalized answers, please open a support ticket instead. Thanks!
#13 (permalink)      4/30/2017 10:54:01 AM US Central   quote/reply + tips
benley73
Member
  • JoinedSep 2016
  • Posts 142
  • Reviews 175
  • Kudos26
Hello I would like to convert my points to a gift certificate too , but cant find a way how to do this myself ,
#14 (permalink)      5/2/2017 3:31:26 AM US Central   quote/reply + tips
Avatar
Anniepan
Staff
  • JoinedNov 2016
  • Posts 10335
  • Reviews 0
  • Kudos5446
benley73 wrote:

Hello I would like to convert my points to a gift certificate too , but cant find a way how to do this myself ,




Hello benley73,

We have converted your active rebate points to gift certificate. Please find it in your Fasech account. Please note that this gift certificate will expire after 3 months.

#15 (permalink)      12/22/2017 10:59:17 PM US Central   quote/reply + tips
Qtip2323
Member
  • JoinedJul 2015
  • Posts 8
  • Reviews 0
  • Kudos2
I would like my rebate points converted to gift certificates please
#16 (permalink)      12/23/2017 1:56:44 AM US Central   quote/reply + tips
nancy.mo
Staff (new to forums)
  • JoinedMay 2016
  • Posts 682
  • Reviews 0
  • Kudos291
Qtip2323 wrote:

I would like my rebate points converted to gift certificates please



Hello Qtip2323.

There is no enough active rebate points under your account to be converted. Only more than 10 pieces active rebate points can be converted with gift certificate code. So please contact us again when your active rebate points reachs to 10 pieces.

Thank you for your understanding.

#17 (permalink)      12/28/2017 11:54:17 AM US Central   quote/reply + tips
emilianodinardo
Member
  • JoinedJan 2015
  • Posts 1
  • Reviews 0
  • Kudos0
buongiorno vorrei trasformare i miei punti in buono regalo...come devo fare? grazie
#18 (permalink)      12/28/2017 12:39:22 PM US Central   quote/reply + tips
izzyD
Member
  • JoinedMay 2013
  • Posts 11
  • Reviews 2
  • Kudos34
Hi Anniepan

I would like my rebate points converted to gift certificates please. Could you look at my orders from August to October this year as there are 2.55 points pending, could you also convert these too?

Many thanks and all the best for the new year
#19 (permalink)      12/28/2017 9:51:04 PM US Central   quote/reply + tips
Avatar
Anniepan
Staff
  • JoinedNov 2016
  • Posts 10335
  • Reviews 0
  • Kudos5446
izzyD wrote:

Hi Anniepan

I would like my rebate points converted to gift certificates please. Could you look at my orders from August to October this year as there are 2.55 points pending, could you also convert these too?

Many thanks and all the best for the new year



Hello izzyD,

I have manually activated your pending rebate points.

So emilianodinardo and izzyD, we have converted your active rebate points to gift certificate. Please find it in your FastTech account. Please note that this gift certificate will expire after 3 months.

Happy New Year.


Mod (Anniepan) edited on 12/28/2017 at 10:00 PM. Reason:
#20 (permalink)      12/30/2017 7:38:55 AM US Central   quote/reply + tips
loggo
Member
  • JoinedMay 2014
  • Posts 27
  • Reviews 2
  • Kudos2
I would like my rebate points converted to gift certificates please
#21 (permalink)      1/1/2018 9:46:49 AM US Central   quote/reply + tips
kenshiro007
Member
  • JoinedDec 2014
  • Posts 52
  • Reviews 2
  • Kudos22
please convert my rebate points to certificate. thanks