New e-commerce EU VAT rules as of July 2021
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#21 (permalink)      8/1/2021 3:37:30 PM US Central   quote/reply + tips
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Superlux
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@Anniepan


I"m a member of one of the biggest e-cig forum in the world, most of our users are buying on Ali... not on Fasttech, even if they loved this shop to these days. I'm Your customer since 2012 and now i'm waiting... still waiting for Your decisions. Hurry, hurry... please, do it faster.
You are loosing customers day by day. That's Your "to be, or not to be".



Kind Regards - Stanley
#22 (permalink)      8/2/2021 3:50:20 AM US Central   quote/reply + tips
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Anniepan
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Superlux wrote:

@Anniepan


I"m a member of one of the biggest e-cig forum in the world, most of our users are buying on Ali... not on Fasttech, even if they loved this shop to these days. I'm Your customer since 2012 and now i'm waiting... still waiting for Your decisions. Hurry, hurry... please, do it faster.
You are loosing customers day by day. That's Your "to be, or not to be".

Kind Regards - Stanley




Hello Superlux and Centforfree,

I have forwarded your feedback to our company to speed up. Thank you for your support.

#23 (permalink)      8/6/2021 2:39:17 PM US Central   quote/reply + tips
Karima26
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Bonjour comment on fait pour payer les taxes directement à fastech j'attends pour valider ma commande
#24 (permalink)      8/6/2021 3:10:22 PM US Central   quote/reply + tips
mariokart
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Pour l'instant on ne peut pas. Donc, aucune commande actuellement pour moi sur fasttech.
#25 (permalink)      8/6/2021 3:26:16 PM US Central   quote/reply + tips
Karima26
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A mince suis dégoûtée j'avais pris l'habitude de faire ma commande tout les mois tristesse
#26 (permalink)      8/6/2021 4:57:04 PM US Central   quote/reply + tips
coil_
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Karima26 wrote:

Bonjour comment on fait pour payer les taxes directement à fastech j'attends pour valider ma commande



https://www.fasttech.com/forums/order-support/t/3135673/new-eu-tax-and-import-rules-any-plans-for-eu?3138335


Edited on 8/6/2021 at 4:58 PM. Reason:
#27 (permalink)      8/8/2021 7:01:49 AM US Central   quote/reply + tips
WinkeB
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Anniepan wrote:

Superlux wrote:
@Anniepan


I"m a member of one of the biggest e-cig forum in the world, most of our users are buying on Ali... not on Fasttech, even if they loved this shop to these days. I'm Your customer since 2012 and now i'm waiting... still waiting for Your decisions. Hurry, hurry... please, do it faster.
You are loosing customers day by day. That's Your "to be, or not to be".

Kind Regards - Stanley


Hello Superlux and Centforfree,

I have forwarded your feedback to our company to speed up. Thank you for your support.



Also here still waiting for the IOSS system to be implemented on checkout. You are losing lots of potential sales to the competition who've already have the system in place.

Do you have an idea when it will be up and running?

#28 (permalink)      8/8/2021 10:34:34 AM US Central   quote/reply + tips
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cyberdad
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Don't panic and be patient.
#29 (permalink)      8/23/2021 2:20:20 PM US Central   quote/reply + tips
LanciaB
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Hello, same problem for me - i'm also a French old customer here.
I'll wait some automatic VAT being add to my basket and clearly noticed on bills and packages to order again...
#30 (permalink)      8/23/2021 4:07:24 PM US Central   quote/reply + tips
Centforfree
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Yeah, we don't panic. And we are patient.

Aren't we?!

Edited on 8/23/2021 at 4:09 PM. Reason:
#31 (permalink)      8/25/2021 5:30:00 AM US Central   quote/reply + tips
Centforfree
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Galen edited the first post of this thread, which somebody following this thread since the beginning and looking for the latest news, will not find. Well done.