New EU tax and import rules: Any plans for EU distribution?
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#11 (permalink)      7/26/2021 9:08:20 PM US Central   quote/reply + tips
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Anniepan
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coil_ wrote:

@Anniepan yes please can you explain how this works? at which point we pay the VAT to you and so on?




Hi coil_,

Our customers can contact us in ticket, our CS staff will tell you how to pay. Normally, we will send the Paypal link for you to pay the tax.

#12 (permalink)      7/27/2021 6:27:33 AM US Central   quote/reply + tips
carpacccio
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@ anniepan , just add the vat in the system checkout for europe like aliexpress
#13 (permalink)      7/27/2021 6:28:17 AM US Central   quote/reply + tips
carpacccio
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carpacccio wrote:

@ anniepan , just add the vat in the system checkout for europe like aliexpress



@ anniepan , just add the vat in the system checkout for europe like aliexpress

#14 (permalink)      7/28/2021 3:32:36 AM US Central   quote/reply + tips
Centforfree
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Anniepan wrote:

coil_ wrote:
@Anniepan yes please can you explain how this works? at which point we pay the VAT to you and so on?


Hi coil_,

Our customers can contact us in ticket, our CS staff will tell you how to pay. Normally, we will send the Paypal link for you to pay the tax.



So we need to do extra steps because somebody at FT didn't do his/her job (yet)? Would you - as a customer - be satisfied with such an approach?

And how does that work? I order, put the order on hold and contact you then? Or do I send you per ticket a list of items I want to order?

#15 (permalink)      7/28/2021 3:50:54 AM US Central   quote/reply + tips
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Anniepan
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carpacccio wrote:

@ anniepan , just add the vat in the system checkout for europe like aliexpress




Hi carpacccio,

We should add this step soon as we are waiting for our technical department to arrange.

#16 (permalink)      7/28/2021 5:09:19 AM US Central   quote/reply + tips
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Abdul
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Anniepan!
Incredibly small child! Slow administration! Make the extra payment at the checkout!
#17 (permalink)      7/28/2021 8:39:49 AM US Central   quote/reply + tips
Centforfree
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Anniepan wrote:
We should add this step soon as we are waiting for our technical department to arrange.

Sounds like a good news. TY!

Edited on 7/28/2021 at 8:40 AM. Reason:
#18 (permalink)      7/28/2021 8:58:20 AM US Central   quote/reply + tips
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Abdul
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It's moving so slowly, you can close its gates
#19 (permalink)      7/28/2021 9:33:03 AM US Central   quote/reply + tips
con747
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Well the longer FastTech SlowTechs this you will get none of my money Anniepan.
#20 (permalink)      9/2/2021 2:29:26 AM US Central   quote/reply + tips
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Gigirat67
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Hello Anniepan,
Any news from your tech dept? I would love to order with this new feature in place.
#21 (permalink)      10/10/2021 9:31:07 PM US Central   quote/reply + tips
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Anniepan
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Gigirat67 wrote:

Hello Anniepan,
Any news from your tech dept? I would love to order with this new feature in place.




Dear Gigirat67 and other friends,

We have updated the Tax Prepaid Option under the shipping address during checkout. Once you tick the "Opt-in to pre-pay EU taxes" checkbox, our Import One-Stop Shop (IOSS) identification number will be applied to your order:


For more detail, please kindly refer to: Notice--Tax Prepaid Option For EU Countries Is Now Available.

Please feel free to contact here/live chat/in ticket if you have any concerns. Thank you.