Hi. These parcels never left China, the tracking never updated until December 26th when both parcels failed security check for a fourth time and were then returned to you. Both delivered this morning. But still the agent dealing with my ticket won't resend. These were originally sent on October 13th, now it's December 29th and they are back with you. Still I'm being asked to wait, this is the same agent who told me I would get the stuff reshipped at the end of this month and I would also get them reshipped if they were returned to you, and showed me proof that they left for UK. They have never left China. They are returned to you so what is the hold up now? Can you please help Annie? Thank you