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@Anniepan Order delayed
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#1 (permalink)      3/28/2019 1:08:28 PM US Central   quote/reply + tips
  • JoinedNov 2013
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  • Kudos107
@Anniepan Order delayed
Hello. I'll appreciate a well informed input about order B020620585.There's almost 2 months from ordering and probably 10 ETAs passed. Thanks.
#2 (permalink)      3/28/2019 9:05:06 PM US Central   quote/reply + tips
  • JoinedNov 2016
  • Posts 7651
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  • Kudos4361
Hello m0shu,

Sincerely sorry for the long delay.

The item SKU 9676716 you ordered is out of stock recently. The manufacturer cannot offer a correct ETA for us, we are really sorry about this. Would you mind to change another version or we can refund the full money for you first. We also sent a ticket for you to wait your confirmation.

Thank you for your great patience.