I am sorry for the late reply, it was QingMing Festival yesterday and we had a day off, so I was not able to reply your emails yesterday. For holiday details, please refer to 3. What holidays does FastTech observe?
I've sent you an email with the solution. Please check your email and let me know if you have any questions.
We sincerely apologize for any inconveniences caused to you, and I truly hope this misunderstanding can get sorted out.
Edited on 4/5/2013 at 12:43 AM. Reason: