[dismiss] Holiday closure: from January 27th to February 7th, 2022. Shipping and support will resume on February 8th, 2022. (details)
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400 Bad Request in wish list
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#1 (permalink)      10/6/2021 6:16:55 AM US Central   quote/reply + tips
Shonz
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$1.00 rebate earned+1 details
400 Bad Request in wish list
Getting 400 Bad Request when i try remove stuff from wish list and when clicking on the product
#2 (permalink)      10/6/2021 9:53:46 AM US Central   quote/reply + tips
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djvillan
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$1.00 rebate earned
Same here, and when trying to view the item the same page error message appears.
#3 (permalink)      10/6/2021 9:56:02 AM US Central   quote/reply + tips
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djvillan
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Also, when replying to a ticket it adds your reply and it closes the ticket when you hit enter.
#4 (permalink)      10/8/2021 5:48:11 AM US Central   quote/reply + tips
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Anniepan
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Hello Shonz,

The issue has been solved, you can have a try. Thank you.
#5 (permalink)      10/8/2021 5:51:37 AM US Central   quote/reply + tips
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Anniepan
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djvillan wrote:

Also, when replying to a ticket it adds your reply and it closes the ticket when you hit enter.




Hi djvillan,

I tested the ticket reply but didn't find the same issue. Would you mind to send screenshot or small video for us to check the issue? We do appreciate.

#6 (permalink)      10/8/2021 6:13:55 AM US Central   quote/reply + tips
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djvillan
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Anniepan wrote:

djvillan wrote:
Also, when replying to a ticket it adds your reply and it closes the ticket when you hit enter.


Hi djvillan,

I tested the ticket reply but didn't find the same issue. Would you mind to send screenshot or small video for us to check the issue? We do appreciate.

Hi Anniepan.

I can't take a screenshot now as the ticket is closed. This is the Support Ticket # Q0922XWWHM and my reply below.

Can you replace SKU 4052503 with 6 bottles of SKU 1388819

#7 (permalink)      10/10/2021 8:51:43 PM US Central   quote/reply + tips
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Anniepan
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djvillan wrote:



I can't take a screenshot now as the ticket is closed. This is the Support Ticket # Q0922XWWHM and my reply below.

Can you replace SKU 4052503 with 6 bottles of SKU 1388819




Hi djvillan,

We will check the stock of item SKU 1388819 then help you change.

"when replying to a ticket it adds your reply and it closes the ticket when you hit enter." Is it because the close ticket option was ticked by accident? As I tested many times but didn't have the same issue.

To other our valued forum members, if you have the same issue, please kindly let me know. Thank you very much.

#8 (permalink)      10/10/2021 9:20:59 PM US Central   quote/reply + tips
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djvillan
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Anniepan wrote:

Hi djvillan,

We will check the stock of item SKU 1388819 then help you change.

"when replying to a ticket it adds your reply and it closes the ticket when you hit enter." Is it because the close ticket option was ticked by accident? As I tested many times but didn't have the same issue.

To other our valued forum members, if you have the same issue, please kindly let me know. Thank you very much.

Hi and thanks Anniepan.

No, I didn't close the ticket by selecting the close ticket option by accident.

#9 (permalink)      10/11/2021 2:09:53 AM US Central   quote/reply + tips
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Anniepan
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djvillan wrote:



No, I didn't close the ticket by selecting the close ticket option by accident.



Thanks for your feedback dear djvillan, we will pay attention to this issue and check whether other customers have the same or not, so we will get more detail and solve.

#10 (permalink)      10/11/2021 5:53:39 PM US Central   quote/reply + tips
Shonz
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Thanks :) now the product Del and click is working like it should.
but when i try move product to different list it give me
"We couldn't connect to FastTech

This is most likely a temporary network connection glitch. Your last operation has been cancelled. Please try again later. Thank you."
#11 (permalink)      10/12/2021 12:45:25 AM US Central   quote/reply + tips
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Anniepan
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Shonz wrote:

Thanks :) now the product Del and click is working like it should.
but when i try move product to different list it give me
"We couldn't connect to FastTech

This is most likely a temporary network connection glitch. Your last operation has been cancelled. Please try again later. Thank you."




Hello Shonz,

Thanks for your feedback.

I have forwarded this issue to our tech department, we will check and fix.


Edited on 10/12/2021 at 12:46 AM. Reason: typo