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@Anniepan: missing refund
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#1 (permalink)      3/19/2019 6:56:58 AM US Central   quote/reply + tips
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TUX01
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  • JoinedFeb 2014
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@Anniepan: missing refund
you're incredible!

a refund on my credit card $ 13.00; after 10 days, 8 working days, I don't see no update on my bank account.
and your colleague tell me I must wait 7 working days more.

are you kidding me?

ticket Q0214HNKMR
I love watching my pipe after a puff, when the haze comes out from atom's airhole, it looks like really a smoking gun...
#2 (permalink)      3/19/2019 10:17:51 PM US Central   quote/reply + tips
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Anniepan
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Hello TUX01,

Sorry to hear about the issue.

I have sent the refund "Acquiring Reference Number" and attached the refund detail to your ticket. Please kindly use it to ask your bank for help. We do have refunded the money. Hope you can understand.

Please feel free to write us whenever you have questions. We're always here to help.
#3 (permalink)      3/20/2019 8:41:32 AM US Central   quote/reply + tips
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TUX01
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+1 details
good morning Miss Anniepan,

I'm sory, due to an error in my bank's account statement, I could see the refund just now.

have a nice day
I love watching my pipe after a puff, when the haze comes out from atom's airhole, it looks like really a smoking gun...