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@Anniepan, i have $300 of orders cancelled by fasttec in december,no refund or product
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#1 (permalink)      3/13/2019 7:43:19 AM US Central   quote/reply + tips
Zillapuss
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@Anniepan, i have $300 of orders cancelled by fasttec in december,no refund or product
hi i purchased 3 video projectors in December support told me they could not supply so i asked for a slightly different model
1 arrived of the 3
support has made no sense when i have asked for product or a refund
i am out 300usd

can you please look into this
#2 (permalink)      3/13/2019 8:30:03 PM US Central   quote/reply + tips
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Anniepan
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Hello Zillapuss,

Sorry for the inconvenience caused this time.

We are really sorry as the item you ordered is discontinued, we have to cancelled the order first. We sent a message for you about the detail and asked whether you need to replace other items but there was no response. So the money wasn't refunded. We apologize for this.

We have refunded the two payment to your paypal account already, please kindly check. If there is any concerns, please feel free to contact us, we are always here to help.

Thank you for your patience.

Edited on 3/13/2019 at 8:36 PM. Reason:
#3 (permalink)      3/27/2019 10:17:14 AM US Central   quote/reply + tips
VapeDaddy530
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So what was the outcome?
#4 (permalink)      3/27/2019 10:17:18 AM US Central   quote/reply + tips
VapeDaddy530
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So what was the outcome?
#5 (permalink)      3/27/2019 12:22:12 PM US Central   quote/reply + tips
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HotChocolate
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If you send me $100, I will act on your behalf to retrieve your monies!
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