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REQUEST NOT SENT FROM THE DAY 01/31/2019
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#1 (permalink)      2/20/2019 6:31:49 PM US Central   quote/reply + tips
juanillo17
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REQUEST NOT SENT FROM THE DAY 01/31/2019
I placed an order on January 31 and I still have not sent and I have opened several tickets and I still have not received an answer.
my order number is: C013169306
#2 (permalink)      2/20/2019 10:42:30 PM US Central   quote/reply + tips
blackfredie
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I have the same problem. They ask me to wait a week more but IDK this is not right
#3 (permalink)      2/20/2019 11:25:14 PM US Central   quote/reply + tips
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Anniepan
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Hello juanillo17,

Sorry for the late response. Our ticket response time is still a little bit delayed due to backlogs.

We answered your ticket and the item will be in stock on Feb 22. Hope you can wait 1-2 days more, then we can ship your order out as sooner as we can.

Thanks a lot for choosing FastTech.com, and we are sorry again for any inconveniences caused.
#4 (permalink)      2/22/2019 4:16:19 AM US Central   quote/reply + tips
juanillo17
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because here I decided that today is already available and in an open ticket you write me that until Monday is not sent
#5 (permalink)      2/23/2019 2:38:30 AM US Central   quote/reply + tips
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Anniepan
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juanillo17 wrote:

because here I decided that today is already available and in an open ticket you write me that until Monday is not sent



Hello juanillo17,

The item arrived at our warehouse already, we will check the quality then add to stock. We will try our best to ship it out today, or have to ship on Monday. Hope you can understand.

#6 (permalink)      2/25/2019 1:00:17 PM US Central   quote/reply + tips
avito006
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Buenas tardes,

Realice una compra el día 14 de Febrero y aún no aparece como enviada la cual me dijeron que demoraba solo un par de días.
Esto es normal? ...
Espero su respuesta.
Muchas GRacias
#7 (permalink)      2/26/2019 1:32:00 AM US Central   quote/reply + tips
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Anniepan
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avito006 wrote:

Buenas tardes,

Realice una compra el día 14 de Febrero y aún no aparece como enviada la cual me dijeron que demoraba solo un par de días.
Esto es normal? ...
Espero su respuesta.
Muchas GRacias



Hello avito006,

Sorry for the wait.

We are really sorry that the item SKU 8537501(Iwodevape Protective Silicone Sleeve Case for Vaporesso Revenger 220W Mod) is discontinued. But we have the Camo Blue one SKU 8537500 in stock. Do you like to change. Please kindly let us know your opinion, then we can arrange for you immediately and ship your order as soon as possible.

Thank you for your patience.