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#31 (permalink)      2/23/2020 12:21:35 PM US Central   quote/reply + tips
kydo56
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+1 details
let us know what they say....
it`s on Vapeasy really i think to send the resellers the extra inserts,
otherwise we`re screwed as far as using it as intended.....resellers won`t have spare one`s without taking them from another package i would think.

could buy another one to get the other inserts lol.

Edited on 2/23/2020 at 12:35 PM. Reason:
#32 (permalink)      2/29/2020 2:25:07 PM US Central   quote/reply + tips
angenz
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kydo56 wrote:

let us know what they say....it`s on Vapeasy really i think to send the resellers the extra inserts, otherwise we`re screwed as far as using it as intended.....resellers won`t have spare one`s without taking them from another package i would think.could buy another one to get the other inserts lol.



They explained that it only came with 4 inserts, and it had the wrong description. Offered me a credit of $2 as compensation. As I believe the problem rests with vapeasy, and not the stores, I accepted.

Plus with all the problems due to the coronavirus, I don't see vapeasy supplying any extra inserts in a hurry.

I think your idea of buying 2 rdas to get matching inserts is the best solution for now

#33 (permalink)      3/5/2020 1:33:36 AM US Central   quote/reply + tips
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Anniepan
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+2 details
Dear valued customers,

Sorry to disturb you here. About the missing inserts, the manufacturer said they would send some for us to reissue to our customers. These missing parts include 3 air duct inserts(each kind one pcs,) and one O-ring. So you can contact us in ticket to get these parts. And kydo56, our CS staff will answer your ticket and arrange a new shipment for you.

About the new batch, the manufacturer said they would add these parts inside the package, but we cannot make sure, we will let you know after we have the physical item.

Thank you for your feedback in this case. And your patience is highly appreciated.
#34 (permalink)      3/5/2020 2:01:22 AM US Central   quote/reply + tips
kydo56
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good news, good news :)
#35 (permalink)      3/28/2020 4:26:49 AM US Central   quote/reply + tips
kydo56
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@anniepan
any update with the missing inserts?.....
mine were added to the original order as "shipment 2" and it`s had the "packaging" status on it for some weeks,
are you still waiting to receive them from Vapeasy?
#36 (permalink)      4/3/2020 7:27:27 AM US Central   quote/reply + tips
carpacccio
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kydo56 wrote:

@anniepan
any update with the missing inserts?.....
mine were added to the original order as "shipment 2" and it`s had the "packaging" status on it for some weeks,
are you still waiting to receive them from Vapeasy?



YOU WILL NEVER GET ANYTHING , AS THEY DON'T CARE ! NO EVEN SURE IF SOMEONE IN FASTECH REALLY KNOWS WHAT THEY SELL !

#37 (permalink)      4/20/2020 6:25:33 AM US Central   quote/reply + tips
kydo56
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v1.5 available now with correct amount of air duct inserts.....sigh.
#38 (permalink)      4/20/2020 7:03:32 AM US Central   quote/reply + tips
User.Inside
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kydo56 wrote:

v1.5 available now with correct amount of air duct inserts.....sigh.


link please

#39 (permalink)      4/20/2020 7:04:46 AM US Central   quote/reply + tips
kydo56
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it`s on one of the other fff sites
#40 (permalink)      4/20/2020 7:06:57 AM US Central   quote/reply + tips
User.Inside
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kydo56 wrote:

it`s on one of the other fff sites



yes thanks
saw it


bored to wait this fucking missing pieces !

#41 (permalink)      4/20/2020 7:11:31 AM US Central   quote/reply + tips
kydo56
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i know....still not got mine either.....it`s a joke.