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#1 (permalink)      7/17/2020 2:47:11 PM US Central   quote/reply + tips
JasonC1970
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Anniepan
When are these going to be back in stock, I ordered one a while ago but received an email to say that the item would not be available for quite sometime and the value was issued to be as a gift certificate. I still would like to buy one but I don't want another certificate.
"Opinions are like arseholes, everyone has one and they usually stink"
#2 (permalink)      7/18/2020 1:12:19 AM US Central   quote/reply + tips
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Anniepan
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Hello JasonC1970,

I didn't see any order of this item SKU 9708424, so we couldn't make sure whether it has the delay shipping or not. But I will confirm the detail with our related staff then send a ticket for you. Thank you.
#3 (permalink)      7/18/2020 3:42:44 AM US Central   quote/reply + tips
JasonC1970
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Sorry my mistake Anniepan, the item was SKU 9708428, there was a ticket raised by Victoria (if you check my account it was created on 9th April).
"Opinions are like arseholes, everyone has one and they usually stink"
#4 (permalink)      7/21/2020 8:48:04 PM US Central   quote/reply + tips
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Anniepan
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Hello JasonC1970,

We are really sorry the item SKU 9708428 is discontinued, we cannot offer any more. But this item SKU 9708424 is available, 2-3 working days to stock. If you like, you can order this one.

Thank you.
#5 (permalink)      7/21/2020 9:19:41 PM US Central   quote/reply + tips
JasonC1970
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Thank you I'll be placing an order soon.
"Opinions are like arseholes, everyone has one and they usually stink"
#6 (permalink)      7/22/2020 5:13:54 PM US Central   quote/reply + tips
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pewpew
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Why don't mark discontinued items as so? The most frustrating part of FT shopping experience is not "please refresh the page", not even discord crew, but this - when you pay to watch the rolling dice of ETA days for several weeks only to get "sorry, we are no longer selling that, thank you for understanding" in return.

That darn cardreader still ships in 3 days according to catalog and keeps popping in search results too.
The answer to 1984 is 1973 ยง Panasonic or Samsung - that is the question: Whether 'tis nobler in the mind to suffer.
#7 (permalink)      8/9/2020 5:46:33 PM US Central   quote/reply + tips
JasonC1970
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Anniepan, I ordered this item in Pink (SKU 9708425) on the 24th July after you informed me that it was available to order but this item is still classed as "RESTOCKING". What is the point of informing us that an item is available when clearly it is just an item that never becomes available?
"Opinions are like arseholes, everyone has one and they usually stink"
#8 (permalink)      8/10/2020 3:01:37 AM US Central   quote/reply + tips
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Anniepan
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JasonC1970 wrote:

Anniepan, I ordered this item in Pink (SKU 9708425) on the 24th July after you informed me that it was available to order but this item is still classed as "RESTOCKING". What is the point of informing us that an item is available when clearly it is just an item that never becomes available?




Hello JasonC1970,

The SKU 9708425 will be ready in 3 days as it is on the way to our warehouse now. Because you held the order until today, so the restocking is delayed.:( Thank you.