shopping cart empty
WORLDWIDE FREE SHIPPING

Review after a couple of weeks of daily usage
Login to post a new topic and to write a reply.
Thread Tools Rate This Thread


Search within thread:

Login to rate this thread.
#11 (permalink)      5/17/2018 8:59:32 PM US Central   quote/reply + tips
Avatar
Dandemonic
Member
  • JoinedMar 2016
  • Posts 259
  • Reviews 80
  • Kudos485
You're most welcome @cocorika and I hope yours doesn't leak to save you having to get it replaced or repaired.

I've reported the fault to Fasttech staff via ticket so hopefully I will be able to get a full refund, I am not keen on a replacement mod if the fault is likely to happen again.

I've put links in my ticket to this thread and the leaking bastard thread with other users reporting leaks.

Hopefully @Anniepan and @staff will be able to sort this out satisfactorily and can also pass on the fault reports to Wismec.
BFYTW
#12 (permalink)      5/18/2018 2:04:06 AM US Central   quote/reply + tips
Avatar
Anniepan
Staff
  • JoinedNov 2016
  • Posts 10421
  • Reviews 0
  • Kudos5474
+1 details
Hello Dandemonic,

Sorry to hear about the issue.

Thanks for your detail issue description. We have forwarded the feedback to manufacturer, hope they will take care of the quality issue and improve.

We answered your ticket and would like to offer the warranty for you. Please kindly check and let us know your opinion.
#13 (permalink)      5/18/2018 2:28:42 AM US Central   quote/reply + tips
Avatar
Dandemonic
Member
  • JoinedMar 2016
  • Posts 259
  • Reviews 80
  • Kudos485
Thanks very much @Anniepan I appreciate your prompt reply ☺️👍

It's not the fault of Fasttech that the product is faulty, so I'm thankful to have the protection of your warranty.

Also thanks for passing on my feedback to Wismec so they can improve their quality controls.

I have responded to the ticket from Yuki with a proposal to get another more expensive mod and pay the difference in price between the two items.
BFYTW
#14 (permalink)      5/18/2018 6:08:37 AM US Central   quote/reply + tips
Avatar
cocorika
Member
  • JoinedApr 2013
  • Posts 572
  • Reviews 10
  • Kudos477
+1 details
Good luck with staff and hold on tight !
a faulty item justify a full refund, period.
especially since your demonstration could not be clearer
and btw your "leaking bastard thread" by its clarity with pics and gifs
is a real useful contribution, thank's for that again mate !
#15 (permalink)      5/30/2018 6:39:43 AM US Central   quote/reply + tips
Avatar
Dandemonic
Member
  • JoinedMar 2016
  • Posts 259
  • Reviews 80
  • Kudos485
+1 details
G'day again @cocorika as always @Anniepan and the customer service staff were very helpful and gave me a full warranty refund, which I was able to use to buy a different mod.

Since then the mod has developed another more serious fault, auto firing any time a battery is inserted, I've made a thread here about it if you or others are interested.

Edited on 5/30/2018 at 9:34 AM. Reason:
BFYTW
#16 (permalink)      5/30/2018 8:43:03 AM US Central   quote/reply + tips
Avatar
cocorika
Member
  • JoinedApr 2013
  • Posts 572
  • Reviews 10
  • Kudos477
+1 details
oh bummer ! it suck's :(
Not having used it yet, (still waiting my silicone bottles)
and it's already a ...total fiasco pfff!
I guess that the autofire issue is a direct result of the leaking issue
(the circuit board have been probably damaged by the juice)
that's not only a building deffect, but a design flaw : that's what happens when you place a PCB not protected close to a shitty squonk 510 !

Now I'm not sure I would want to fix a mod that could prove dangerous sooner or later.
but TY for that public warning mate, you've done useful work.
#17 (permalink)      5/30/2018 9:31:58 AM US Central   quote/reply + tips
Avatar
FloWo1701
Member
  • JoinedJul 2016
  • Posts 3807
  • Reviews 78
  • Kudos2430
+1 details
cocorika wrote:

oh bummer ! it suck's :(


Shouldn't a squonker do that?

Gina Royal: https://youtu.be/t2qAGfxoRu4
#18 (permalink)      7/8/2018 3:13:50 AM US Central   quote/reply + tips
serrano320d
Member
  • JoinedFeb 2018
  • Posts 7
  • Reviews 1
  • Kudos0
Dandemonic wrote:

Muchas gracias @Anniepan Agradezco su pronta respuesta ☺️👍

No es culpa de Fasttech que el producto sea defectuoso, por lo que estoy agradecido de contar con la protección de su garantía.

También gracias por pasar mis comentarios a Wismec para que puedan mejorar sus controles de calidad.

He respondido al boleto de Yuki con una propuesta para obtener otro mod más caro y pagar la diferencia de precio entre los dos artículos.


they only return a third of the total, I have two luxotic and they tell me to keep the defective as a spare and they give me back 12 dollars, pathetic, I will try to get a full refund and with the money to ask for another bf.


Edited on 7/8/2018 at 3:20 AM. Reason: bad translation,