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#1 (permalink)      7/30/2015 9:05:21 PM US Central   quote/reply + tips
Chezyboi
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Replacement screws
Hey all,

Just wondering if anyone knows what size screws fit this?
My RDA unfortunately arrived without any!

Would either of these work?
https://www.fasttech.com/product/2094700
or
https://www.fasttech.com/product/2153903

Cheers!
Sam
#2 (permalink)      7/30/2015 9:11:50 PM US Central   quote/reply + tips
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revmp
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Put in a ticket and FT will either send you screws or a replacement unit or something. No need to spend your own $$ to remedy their error.
{°^°} NEVER forget to use your rebate point gift certificates before they expire. FT gives NO SECOND CHANCES I, however, offer ETERNAL SALVATION @ LOW,LOW PRICES!
#3 (permalink)      7/30/2015 9:23:30 PM US Central   quote/reply + tips
Chezyboi
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+2 details
Hey mate,
Thanks for your reply. I did submit a ticket request and here was the response.

----------------------------------------------
Hey, the order arrived safety and everything is great :) I am a huge fan of your company! I did have one problem in that the mutation RDA did not have any screws for the posts. My mate lent me a couple but are you able to supply me any spares? I'm going to place an order shortly so can I combine them? Cheers! Sam
-- via FastTech app
#2.
posted 20 mins 51 secs ago
by snowy Staff
Thanks for your order.

We regret to say that we do not sell it separately. We will add it to our to-do list.

Sorry for the inconvenience.
----------------------------------------------

My main reason for finding the replacement screws is so I can link it to them for confirmation that they do sell replacements.
I can only assumed something was lost in translation!
Cheers,
Sam
#4 (permalink)      7/30/2015 9:38:03 PM US Central   quote/reply + tips
thedispatcher
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+2 details
I don't think they understand that this item is DOA because of the missing screws.
Most of the things I say are said to make me laugh. If you can join me it is a bonus.
#5 (permalink)      7/30/2015 9:41:14 PM US Central   quote/reply + tips
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viking65
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+1 details
They misunderstood you because you asked for replacement screws and missing in the same sentence.


Redo your ticket if you closed it and tell them they misunderstood and that your atomizer did not come with screws at all and that you payed for screws (defective).


Technically without screws it falls under DOA Item defective ticket or here would work to Item missing from package

FT will sort you out.

If you don't want to go the ticket route you can try find them in a local hardware or an electronics store if you want them faster.

Or hope someone knows the size so you can order them.

Good luck.
https://i.imgur.com/OSS6yni.jpg