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#21 (permalink)      5/4/2015 4:22:42 AM US Central   quote/reply + tips
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Pafapaf
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☑ Rekt
#22 (permalink)      5/4/2015 4:29:07 AM US Central   quote/reply + tips
rijsel
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Kudos to Zatrix for annoying the 24/7 crew , well done man
#23 (permalink)      5/4/2015 6:06:13 AM US Central   quote/reply + tips
zatrix
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jenny wrote:

Hello, zatrix. I feel sorry to hear about the issue with your device. And I noticed that you have required replacement via your ticket, CS staff will arrange for you as soon as possible.

However, I have to say that it is not a double crime and FastTech customers are always telling truth here. If they had ever met the same issue with this item, they would report it here and let other members know. And they all know that better FastTech will bring them better products with better prices. No one will spend money on a scam site for a few years.

Thank you.


I'm
Dear Jenny, I opened my ticket a while ago, but after a few e-mails respond from Fasttech stopped. I never accused Fasttech as scam site. Simply I wrote about lack of quality control on your side. Knowing that there are so many issues with the Cloupor 30 W mini, still your company is selling it. For me this looks really as a risky business. The are all over the internet including your forum informing about melting circuit board in Cloupor 30 W mini. What your company did towards protecting your future customers from possible hazard such a fire? Why Cloupor company not answering questions from customers? I understand that "business is business ", but what about safety of customers?

#24 (permalink)      5/4/2015 6:12:37 AM US Central   quote/reply + tips
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Hartoled
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Stop bullying her. You don't know anything about the batches that Cloupor or FastTech might be selling today. What is she supposed to do about it other than help you get a refund? People ask for this mod. FastTech gives it to them. Stop trying to control everything and everybody. If you don't like Cloupor, don't buy it.

*Correction: "Replacement" WTH do you want another for, so you can bitch about it too?

Edited on 5/4/2015 at 6:21 AM. Reason:
KF4 Leaking? For a more secure seal, replace the o-ring #16 with one that is 1.5mm cross section. SKU 1536606 or SKU 1536607
#25 (permalink)      5/4/2015 6:21:56 AM US Central   quote/reply + tips
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Karlsson3
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#26 (permalink)      5/4/2015 6:22:53 AM US Central   quote/reply + tips
zatrix
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I have to admit, that after 9 days from creating support ticket and many posts on their forum Fasttech answered and decided to replace faulty Cloupor Mini 30 W. Let's see how all that situation will finish? I will inform here about my whole experience with return process.
#27 (permalink)      5/4/2015 6:24:44 AM US Central   quote/reply + tips
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Hartoled
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zatrix wrote:

I have to admit, that after 9 days from creating support ticket and many posts on their forum Fasttech answered and decided to replace faulty Cloupor Mini 30 W. Let's see how all that situation will finish? I will inform here about my whole experience with return process.



Our hero!

KF4 Leaking? For a more secure seal, replace the o-ring #16 with one that is 1.5mm cross section. SKU 1536606 or SKU 1536607
#28 (permalink)      5/4/2015 6:25:04 AM US Central   quote/reply + tips
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Pafapaf
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I will inform here about my whole experience with return process.

Please don't.

#29 (permalink)      5/4/2015 6:27:12 AM US Central   quote/reply + tips
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Karlsson3
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zatrix wrote:

I have to admit, that after 9 days from creating support ticket and many posts on their forum Fasttech answered and decided to replace faulty Cloupor Mini 30 W. Let's see how all that situation will finish? I will inform here about my whole experience with return process.


Nobody cares. Remember the neverever text you produced in every other post, xanax?

#30 (permalink)      5/4/2015 6:30:51 AM US Central   quote/reply + tips
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Hartoled
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This guy says he won't shop here so he is obviously just here to harass us and FastTech. Banhammer time!
KF4 Leaking? For a more secure seal, replace the o-ring #16 with one that is 1.5mm cross section. SKU 1536606 or SKU 1536607
#31 (permalink)      5/4/2015 6:35:09 AM US Central   quote/reply + tips
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c411um
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There's stupid, and then there's Trump Derangement Syndrome stupid