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#1 (permalink)      8/21/2015 1:28:23 AM US Central   quote/reply + tips
aussiemongrel
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Only received 5 magnets from 20pack started ticket and was told no more are being sent ?
Coz straya that's why.
#2 (permalink)      8/21/2015 1:34:54 AM US Central   quote/reply + tips
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Hartoled
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That's a weird one. Kudos.
KF4 Leaking? For a more secure seal, replace the o-ring #16 with one that is 1.5mm cross section. SKU 1536606 or SKU 1536607
#3 (permalink)      8/21/2015 1:39:30 AM US Central   quote/reply + tips
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Watercool
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haha wtf.. try again...
#4 (permalink)      8/21/2015 2:24:17 AM US Central   quote/reply + tips
aussiemongrel
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Tried to review but got rejected, I guess review was a bit harsh said I got ripped off. Its only a $1 but when you order 20 and get 5 and then get told, to bad.
Coz straya that's why.
#5 (permalink)      8/21/2015 2:31:01 AM US Central   quote/reply + tips
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jenny
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Hello, aussiemongrel. Sorry to hear about that issue. The service staff is thoughtless about this issue. This item is not a heavy, so weight can't be proper proof.

Anyway, we will resend the missing ones. Please get back via your ticket to let us know if you prefer us to add them to your new order or just send them in a separate package. Thank you for your understanding.
I apologize in advance if my answers aren't specific enough-- in most cases I can't provide order specific help in forums. For more personalized answers, please open a support ticket instead. Thanks!
#6 (permalink)      8/21/2015 2:32:25 AM US Central   quote/reply + tips
aussiemongrel
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Now agreed to send more someone it in tech support must be having a bad day. Thanks Jenny

Edited on 8/21/2015 at 2:34 AM. Reason:
Coz straya that's why.
#7 (permalink)      10/7/2015 8:32:53 PM US Central   quote/reply + tips
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revmp
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That's a weird one. Very unlike FT CS dept. The bit about " This item is not a heavy, so weight can't be proper proof." rather odd as well. Wonder what that was in response to.
I got these and did get all 20. Glued a few on my FT logo so I can stick it up. Fun!

Edited on 10/7/2015 at 8:34 PM. Reason:
{°^°} NEVER forget to use your rebate point gift certificates before they expire. FT gives NO SECOND CHANCES I, however, offer ETERNAL SALVATION @ LOW,LOW PRICES!
#8 (permalink)      10/7/2015 8:38:49 PM US Central   quote/reply + tips
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MotoBlue
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" This item is not a heavy, so weight can't be proper proof." - When a customer claims missing items they compare the weight of the package recorded before delivery with the theoretical weight of the ordered items.
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