blackhack wrote:

gph61 wrote:
.Are you going to reimburse when the packages arrive late through no fault of the vendor?

Are they going to reimburse me for the extra I paid for expedited mail ??



I've been wondering this myself. If people are getting refunds from FastTech then they should have to return the goods when they finally do arrive. The cost of expedited shipping was paid to the postal service used, they are ones who didn't give you the service that you paid for. Maybe you should take that up with them. As for support tickets not being answered in a timely manner, I'm sure FastTech is overwhelmed with people putting in tickets right now, and they may also be short staffed because of the pandemic. You're buying things from China, the epicenter of a world wide pandemic, what did you expect?