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Do orders take long to get shipped at Fasttech??
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#1 (permalink)      5/15/2013 5:15:17 PM   quote/reply + tips
djrichardparker
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Do orders take long to get shipped at Fasttech??
Do orders take long to get shipped at Fasttech??

Any feedback would be great

Thanks
#2 (permalink)      5/15/2013 5:25:13 PM   quote/reply + tips
Ghost.of.Fast.Tech
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Fasttech seems to ship items out quick. Actual transit time after they ship an item varies on where your located. For example, some usa people can get items in under a week.
Check the fasttech faq for shipping transit time estimates.

Edited on 5/15/2013 at 5:30 PM. Reason:
I am Not a FastTech staff member.
#3 (permalink)      5/15/2013 5:28:55 PM   quote/reply + tips
djrichardparker
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okay cool, i only put in an order sunday, it hasnt been shipped yet, i know its early but was thinking that i would have tracking number by now, went for dhl to ireland

thanks for feedback
#4 (permalink)      5/15/2013 5:36:32 PM   quote/reply + tips
Ghost.of.Fast.Tech
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Also see item stock status for how quickly they can ship items based on its stock status. They do mention "business days" so Sunday may not be included. I think they do have some staff on the weekends but perhaps not for shipping.

I do know how it is to be waiting for something good in the mail. =) You try to ignore it but you can't help checking...

Edited on 5/15/2013 at 5:42 PM. Reason:
I am Not a FastTech staff member.
#5 (permalink)      5/15/2013 5:41:20 PM   quote/reply + tips
djrichardparker
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items are in stock allright
#6 (permalink)      5/15/2013 5:46:40 PM   quote/reply + tips
djrichardparker
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i noticed a little note saying "packaging" on the order page which had today's date so i presume thats progress

Edited on 5/15/2013 at 5:47 PM. Reason: misspelling
#7 (permalink)      5/15/2013 6:59:02 PM   quote/reply + tips
MMJCote
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My first purchase from FastTech was a good one. My order was placed on the 27th of April (Saturday) received shipping info on the 30th of April, parcel was dispatched by SingPost on the 4th of May and was at my door in Canada the 14th of May. Not to shabby and quite happy for free shipping.
#8 (permalink)      5/16/2013 4:55:19 AM   quote/reply + tips
djrichardparker
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Okay thanks for feedback

Got a reply to my ticket saying the order would be shipped in the next 24 hours. So i suppose four days to leave the factory isn't too bad..?? id prefer if it was faster though.. Am i being unfair??

Great Prices, And tickets do get replied here which is fantastic...!

To really put the cherry on the cake would be to have your order shipped in 24 hours like is stated here. especially when items are in stock etc

But anyway, thankyou fastech for pretty good service so far..
#9 (permalink)      5/16/2013 7:14:34 AM   quote/reply + tips
Gems295
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I've placed quite a few orders here, out of the "in stock" items some orders have been shipped out in 24 hours, some have taken 3/4 days,to get shipped out, which i don't think is too bad? But,there could be any number of reasons for the slight delay. Once they are gone from fasttech, it depends where you live as to how long it takes, i live in the UK, i've had orders delivered in 9 days up to 15 days, bit longer if not tracked. I'm just happy with everything, great site, customer service, items, and the prices are unbelievably low, not to mention free shipping.
Vaping since April 2008 and still loving it :) Stopped smoking April 2008, soooooooo easy :)
#10 (permalink)      5/16/2013 8:41:41 AM   quote/reply + tips
djrichardparker
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free shipping is fantastic, prices are fantastic and service seems very good, im only new.
I paid 90dollars for dhl so i suppose in my eyes it should be 24hours to package and process order, then hand to dhl who give the tracking number instead of waiting four days to get tracking number.. But i suppose i dont understand what goes on behind the scenes in order to get these great prices in the first place so im willing to give a certain amount of leverage..

I think its healthy for the customers to talk about this stuff though ya know...

Thanks for feedback anyway dude..
#11 (permalink)      5/17/2013 3:57:09 PM   quote/reply + tips
djrichardparker
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ok 5 days and my order has not left fasttech yet.

I paid 90 dollars for dhl shipping so it would get to me fast.

and it has not even got to dhl after 5 days..??

This is my first order and its not a shy one. For a companies first dealing with a potential longterm ample customer this is not very professional

there is no excuse for this

Edited on 5/17/2013 at 4:12 PM. Reason: j